Apple Bug Reporter Bugs

Apple’s Bug Reporter pegs the irony meter nearly every time I use it.

This time, I can’t log in.

But wait, it gets better. This apparently happens so much that the login screen contains a link to another web app that tattles on the Bug Reporter:

*ADC Members: Report Login Issue

Fortunately, the tattler is more reliable than the Bug Reporter itself. That’s because it doesn’t use Web Objects, or because it’s not a piece of crap, or both.

Once you log into the Bug Reporter, and actually try to create a bug, you’re in for another treat. When you try to attach a file, this is the usual response:

An error occurred while attempting to reach the enclosure database. You may submit this report, but attachments will be not saved. Please either upload your files at another time, or send them to devbugs@apple.com referencing the corresponding Bug ID number.

You read right, folks. Uploading the attachment fails so often that the error message includes instructions for mailing the attachment to a human being who will attach the file manually.

There’s no villains here… it’s just… sad.